Everything Else6 min read
Buying furniture: ask about delivery, setup and haul-away
The short answer
Compare the exact furniture model and ask the store for its complete price. Ask what it can include, such as delivery, setup or removal of your old piece. Check condition, returns and warranty before accepting the package.
Compare the complete offer
Compare the actual selling price across retailers rather than relying on a sale percentage. Ask the store about floor models, discontinued stock and delivery packages. Check the exact model and included services before treating two offers as equivalent.
What to ask
Ask: “What is your complete price for this piece, and what can you include?” Then discuss delivery, assembly, removal and any optional protection plan. Compare the revised written offer with your alternatives before deciding.
Floor models and clearance
Inspect floor models and clearance pieces for wear, missing parts and damage. Ask for the condition, delivery arrangements, return rights and warranty in writing. Compare that package with a new item before accepting the lower price.
Online and in the showroom
Compare the exact model online and in the showroom, including delivery, assembly, returns and warranty. Ask the local store to match a comparable complete offer. Check outlet and open-box options on their own condition and terms.
Tell us what you’re planning and what you’d love.
Businesses reply with offers built around you, including what they can add.
Start a requestQuestions people actually ask
- Will a furniture store change its price?
- Ask for the complete price and compare it with current offers for the same piece. If the price stays the same, ask about delivery, setup or removal you would otherwise pay for.
- Should I buy the protection plan?
- Read the protection plan’s covered damage, exclusions, claim process and cancellation terms. Compare the cost with repair options and care instructions before buying.
- Can the store include delivery?
- Ask for delivery, setup and removal of the old piece as part of the package. Confirm access requirements and the exact services included in writing.
- When is the best time to buy furniture?
- Ask the store about upcoming stock changes, floor models and clearance items in the style you want. Compare the complete price and delivery timing with other retailers.