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HEALTHCARE

Help patients find a workable way to resolve a bill.

Receive questions about a balance, explain charges and propose a payment arrangement in one conversation. Your billing team decides which terms it can offer.

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What you can do

Answer each request with an offer that fits.

  1. 01 · Review the patient’s request and supporting details

  2. 02 · Reply with an explanation or proposed adjustment

  3. 03 · Include payment timing and conditions in the offer

  4. 04 · Keep the conversation and accepted terms together

Bring your next customer request into Mumm.

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