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SUBSCRIPTIONS

Find an option that gives a customer a reason to stay.

A different plan, payment schedule or useful inclusion may suit a customer better. Use Mumm to discuss their priorities and make an offer your business can support.

What you can do

Answer each request with an offer that fits.

  1. 01 · Ask what the customer needs from the service

  2. 02 · Propose an available plan or retention offer

  3. 03 · State the term, renewal price and conditions

  4. 04 · Track the response and agreed next steps

Bring your next customer request into Mumm.