SUBSCRIPTIONS
Find an option that gives a customer a reason to stay.
A different plan, payment schedule or useful inclusion may suit a customer better. Use Mumm to discuss their priorities and make an offer your business can support.
What you can do
Answer each request with an offer that fits.
01 · Ask what the customer needs from the service
02 · Propose an available plan or retention offer
03 · State the term, renewal price and conditions
04 · Track the response and agreed next steps
