Skip to content

MUMM FOR BUSINESS

Your customers are already negotiating with AI.

Mumm Commerce gives your team a unified inbox of incoming offers, rules that respond in milliseconds, and a negotiation engine that closes price-sensitive customers with value instead of discounts. We close the deals your discounts can't — without touching your price integrity.

See how it works

WHY THIS MATTERS

The negotiation channel just opened.

For decades, most consumer transactions were take-it-or-leave-it. Listed prices. Standard rates. The 5% who negotiated did it badly. The other 95% just paid.

That's changing fast. AI is making negotiation accessible to every customer. Some will use Mumm. Some will use ChatGPT. Some will use their bank's agent. All of them will arrive at your billing department with a counteroffer.

If your team is set up to receive a phone call from a single irate customer, you're not set up for what's coming. Mumm Commerce is.

  • INCOMING NEGOTIATIONS PROJECTED, 2026

    12×

    Increase year-over-year

  • LEGACY-CHANNEL CAPACITY (avg billing team)

    2.4

    Negotiations handled per agent per hour

  • WITH MUMM COMMERCE

    47

    Negotiations handled per agent per hour

Projections based on early-2026 trend data. Will revise as more data becomes available.

THE PLATFORM

Stop drowning in negotiations.

Configurable Rules

You set the policies. Auto-decline anything below 30% of billed amount. Auto-accept charity care eligibility. Flag anything over $10k for human review. Your rules, executed in milliseconds.

Unified Inbox

Every incoming offer, every channel, funnels into one queue. Tagged, prioritized, ready to respond. Your team works from one place instead of seven.

Real Analytics

Close rate by category. Response time. Average concession. Compare your performance against industry benchmarks. Find the leaks before they become problems.

CLOSE RATE
64%
on rule-handled offers
MEDIAN RESPONSE
38s
vs. days by phone
AVG CONCESSION
7.1%
held within policy

USE CASES

Built for the businesses customers negotiate with.

For hospitals, medical practices, billing companies.

THE PROBLEM

Patients increasingly request itemized bills, charity care reviews, and settlement discounts. Your billing team can't keep up. You're either understaffed (lost revenue) or overstaffed (cost overrun).

WITH MUMM COMMERCE

  • Auto-route incoming bill disputes by complexity
  • Apply your existing financial assistance criteria automatically
  • Settle qualifying disputes within your guidelines without human review
  • Escalate unusual cases to billing managers with full context

TYPICAL OUTCOME

3× faster resolution time. 40% fewer human-touch hours. Higher net revenue per disputed dollar — settling consistently within policy instead of ad-hoc concessions.

PRICING

Start free. Scale when you're ready.

  • INBOX

    Free

    Up to 100 incoming negotiations / month

    • Unified inbox across all channels
    • Manual response (accept / decline / counter)
    • Basic merchant profile
    • Up to 3 team members
    Get started →
  • Most popular

    RULES

    $299/mo

    Up to 1,000 incoming / month — $0.50 per additional

    • Everything in INBOX, plus:
    • Configurable rule engine
    • Auto-accept / auto-decline / auto-counter
    • Custom response templates
    • Up to 10 team members
    • Integrations: Stripe, QuickBooks, Salesforce
    • Standard analytics
    Start 14-day trial →

  • AGENT

    Custom

    Unlimited volume

    • Everything in RULES, plus:
    • Mumm-managed seller agent (negotiates within your policies)
    • Custom integrations
    • Dedicated success manager
    • SLA guarantees
    • Priority support
    • Advanced analytics & benchmarking

Plus a small flat closing fee when a Mumm-negotiated deal settles — from $0.50 on micro-deals to $200 on large ones. Flat by design: we never earn more by moving your price, so we stay neutral in every negotiation. Deals we close with perks instead of discounts protect your margin — the closing fee is usually a fraction of the discount you didn't give.

WE TAKE THIS SERIOUSLY

Customer logos return once we've banked permission from the first three. Today, the honest version:

  • SOC 2 Type IIIn progress
  • HIPAA-aware infrastructureAvailable
  • PCI-DSSVia Stripe
  • ISO 27001Planned

Get ahead of what's coming.

30-minute demo. We'll walk you through it.

Or self-serve onboard

INDUSTRIES

Built for your industry.